Ali's CV
Profile summary
Strategic Service Manager and Senior Biomedical Engineer with 12 years of experience shaping biomedical operations, technical team leadership, and quality compliance across regional healthcare facilities. Known for directing medical equipment installation, preventive maintenance routines, and regulatory adherence aligned with manufacturer standards and JCI accreditation. Committed to delivering operational excellence and maintaining equipment availability across critical clinical departments.
Career highlights
Biomedical Operations Management: Directed biomedical maintenance operations, technical team leadership, service delivery, and quality compliance across key regional accounts and hospital departments.
Equipment Availability and Compliance: Maintained operational availability on life-support systems, radiant warmers, incubators, ventilators, and ultrasound systems while enforcing JCI accreditation and healthcare safety guidelines.
Technical Service Operations: Guided technical operations across 35 healthcare facilities, directing equipment calibration, maintenance schedules, and biomedical safety protocols.
Key skills
Professional experience
Directs biomedical maintenance operations, technical team leadership, service delivery, and quality compliance across key regional accounts and hospital departments. Manages annual service contracts, maintenance schedules, and spare parts inventory while liaising with clinical clients, suppliers, and original equipment manufacturers.
- Tracks team performance, analyzes service metrics, and prepares operational reports for executive decision-making.
- Oversees medical equipment installation, commissioning, validation, and final handover according to manufacturer standards and regulatory guidelines.
- Plans and monitors preventive and corrective maintenance activities across regional accounts.
- Conducts technical training sessions for clinical and engineering staff.
Shaped biomedical strategy and operational workflows, steering technical teams across surgical theaters, neonatal intensive care units, and specialized IVF laboratories to maintain clinical safety compliance and regulatory standards.
- Resolved technical faults on life support systems, warmers, incubators, ventilators, and ultrasound units, preserving equipment readiness at 100%.
- Enforced manufacturer specifications, JCI accreditation rules, and safety regulations across medical equipment assets.
- Executed quality control audits, preventive maintenance schedules, and spare parts inventory planning.
Reported to leadership while guiding technical operations across 35 healthcare facilities, directing equipment calibration, maintenance schedules, and biomedical safety protocols. Coordinated service delivery for specialized clinical, surgical, and laboratory devices while establishing user training standards for medical personnel.
- Maintained critical medical devices including CTG fetal monitors, incubators, centrifuges, laminar flow cabinets, and cryopreservation units during the 2017-04 to 2021-01 period.
- Delivered technical training programs to doctors, nurses, and lab technicians to reduce operator error and extend equipment lifecycles.
Reported to regional leadership while directing technical service operations for medical hardware across hospital facilities in the UAE. Shaped installation and maintenance workflows for critical equipment including autoclaves and ventilators. Managed client communications to secure service contracts and maintain operational uptime.
- Executed installation, calibration, and rapid-response corrective maintenance for gait analysis systems and general anesthesia platforms across UAE hospitals.
- Drafted technical service proposals and managed client relationships to ensure fast resolution of maintenance issues.
- Executed scheduled preventive maintenance procedures for specialized medical care stations.
- Conducted troubleshooting and repairs on specialized medical hardware units across regional facilities.
- Resolved complex technical issues on life-support systems, radiant warmers, incubators, ventilators, and ultrasound systems to maintain 100% operational availability.
- Enforced strict compliance with manufacturer standards, JCI accreditation, and healthcare safety guidelines across medical equipment assets.
Education
Biomedical Engineering
- Graduated: 2013
Languages
Arabic · Native
English · Professional